Contact Tech Support

Before you contact us:

  • Please include the exact text of any error messages (not "something like...").
  • If you use Anzio, you use it to connect to some host system. The problem may be happening on that system.
  • If you are having trouble logging on, it's probably not an Anzio issue.
  • If you use Anzio, and you're getting a message that your license expired, it's probably not an Anzio issue. However, if it says your Anzio DEMO has expired, you can solve that by ordering a license.
  • If possible, try replicating the problem on the latest version of the program.
  • If you have supporting files that would help demonstrate the problem, please email them separately to Support@anzio.com. Examples: screen captures (PNG format recommended), print files.
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