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Please include the exact text of any error messages (not "something like...").
If you use Anzio, you use it to connect to some host system. The problem may be happening on that system.
If you are having trouble logging on, it's probably not an Anzio issue.
If possible, try replicating the problem on the latest version of the program.
If you have supporting files that would help demonstrate the problem, please email them separately to Support@anzio.com. Examples: screen captures (PNG format recommended), print files.

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* Name:		* Email:
Company:		Phone:	Please include country code, of not in U.S.

* Product:		Product version:	Serial Number:
Windows Version		Type of printer: (if printer is involved)

	Has the program ever behaved correctly in this situation? If so, when?

	What has changed recently? (Is there a new PC? New Windows on an old PC?)

	Does the program behave correctly on a different PC in your office? Have you compared settings?

	Has any work been done recently on your network, firewalls, or internet connection? If so, what?

	Have you reported this problem to whoever did that work?

	What is the most recent version of the program that you have tried?

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