Anzio Frequently Asked Questions - General

There are several files that get installed and uninstalled through the AnzioWin and Anzio Lite setup program.

As long as you are working in English and under a standard Windows code page, the only files really necessary to run AnzioWin or Anzio Lite, are the executable file, the help file and the proper .kys key file for the terminal type you are using.

Yes it can. In brief, you install Anzio on the file server and then set shortcuts up on the individual PCs which are sharing the file server's disk, to point at the Anzio software. You can set up individual default files (if you do, reference them on the shortcut command line, i.e. \anzio126\anzio32.exe my.def) or let Anzio use its common default file (anziowin.def for both AnzioWin and Anzio Lite), by just referencing the executable. In this last case, you may want to make anziowin.def a read-only file to prevent one user from changing settings. As for entering a serial number/activation code for each workstation, this may not be necessary. We do have a method of accessing a global license entry - call or email us for more information. Note that AnzioWin and Anzio Lite are licensed on a per-workstation base, a single license for each node accessing it from a terminal server, not one license per server, but one license per workstation.

See "How to get rid of a corrupt file"

See "How to remove a corrupt file"

Yes, we have AnzioWin and Anzio Lite running on many terminal servers around the marketplace. The only catch, similar to running from a file server (see above), is manually setting up shortcuts and making sure default files are referenced and read-only as necessary. As for entering a serial number/activation code for each workstation, this may not be necessary. We do have a method of accessing a global license entry - call for more information. Note that AnzioWin and Anzio Lite are licensed on a per-workstation base, a single license for each node accessing it from a terminal server, not one license per server, but one license per workstation.

Troubleshooting modems can be quite frustrating and time consuming. A couple of simple hints when connecting through AnzioWin or Anzio Lite: a) Make sure your host modem communications software is set correctly. It should handle the modem as a standard serial device (tty) and NOT as a PPP connection. If you are wanting to connect via PPP, use Microsoft's Dial-Up Networking to connect, and then run Anzio as a telnet, rlogin, or SSH connection. Also, check to see if your host serial port is set for "baud cycling" (common default setting on UNIX), whereby the baud rate may change if any errors are encountered. b) Make sure the host modem is set for dialing in (auto-answer). By default, modems are not configured to answer, you must configure them to do so. c) Know what your modem connection rates and settings are in advance. Remember that the host modem usually connects to the host over a serial line (unless it is internal) and if the PC uses an external modem, it too connects to the PC serially. Also, know the parity and stop bits. You then also have the rate of connection between the two modems (over the phone line). d) Test the host modem connection. Try dialing in manually and make sure the modem on the host picks up. You may also want to check with the system administrator for the host and make sure the modem is working for others (and that it has been tested). e) While there are standards out there for the higher speed modems, there are still a couple of different standards for error correcting that are followed. Know what each modem is set for. Compatibility among modems can be a real problem. f) If you are running an inexpensive PC internal modem (also called a WinModem), make sure you are using the latest drivers. These modems have little hardware and are driven by Windows software. Almost every one of these modems has had a major software update for each Windows version. And remember that even Windows ME, 2000 and XP may not ship with the latest drivers.

Anzio is simply trying to establish a connection to the desired host over the default network connection type for Windows. This is set in a Control Panel dialog called Internet Options. Under the tab "Connection", you will see a check item that says something like "Connect to the network using a modem" or "Always connect using my ISP" (wording varies between versions of the DUN, dial-up networking). There is also an option to "Connect using my Local Area Network". Unfortunately you can not have the best of both worlds. You can either connect to your ISP by default or to the LAN by default. However if you leave the box as is, Anzio should connect after you cancel the dial. If you change this option, Anzio (and other applications) will connect to your local network first. You may then have to set up a shortcut to do the dialing (see "My Computer" and "Dial-Up Networking"). Typically, people will set this option to connect locally first, then when they want to use their web browser, they will dial out by first going to the Dial-Up icon, rather than simply clicking on the browser icon.

See our document on Using Anzio to Connect to Multiple Host Systems. This will describe how to set Anzio up for multiple host connections.

Version 12.5 or earlier of AnzioWin or Anzio Lite does not support these media file types. You could set up a macro in AnzioWin that would transfer the file and then launch it for Windows to handle. Starting with 12.6, the PLAYMEDIA command can play video as well as audio.

Yes, under the View menu in AnzioWin and Anzio Lite, you can set the particular screen size and font according to your own preferences. Also note that you can Zoom the window, in which case Anzio uses the full screen and auto-adjusts the font size to fit to the screen resolution. If the window is NOT zoomed, you can set the font size, and the window size will follow. You can also walk through screen font changes quickly by doing a Alt-L (for "larger", to step up one size), Alt-S ("smaller", step down one size) and Alt-Z (to zoom to full screen). Your choice of font (in View:Screen font) is critical. You will almost certainly want to choose a fixed-space font, such as Courier New or Terminal. We recommend Courier New. You can also choose your Screen Size, which is the number of rows and columns of characters to be displayed. Note that this may have to be coordinated with the host system. And the host system may periodically send out control sequences to switch from 80-column to 132-column modes, for instance. Anzio keeps track separately, for 80-column and 132-column modes, of your preferred settings for zoom and character size. Colors can be manipulated through the View:Colors setting. With this option you can select how each possible attribute from the host appears on the screen, i.e. reverse, blink, underline, etc. Color codes can be translated into a color combination by selecting the code to change, followed by the color from the color table. Whenever the host sends this attribute again, the colors will change (you must repaint the screen for this to take affect). Be sure after making any of the above changes, that you Save Settings again.

The first prompt ask for terminal type. The terminal type refers to the type of terminal the host is expecting you to be. Most UNIX hosts support vt220 and this is a good choice if you are unsure. However, certain applications may also expect you to be using a particular terminal type and will issue various escape sequences in anticipation of your session handling it correctly. If things do not look correct on the screen, or the screen does not clear as it should, it is probably the terminal type.

You then see a Communications Settings dialog box. This is asking you how you want to connect to the host computer. Choose one of the circles down the left side, and set the parameters next to it. If you are connecting over TCP/IP, then a host name is asked for. The host name is either the IP address of the host you wish to connect to, i.e. 213.213.213.232, or it is the actual name, i.e. library.linfield.edu. If you need to specify a non-standard port number, follow the name or IP address with a colon (":") and then the port number.

Several items can cause this behavior. If Anzio should try to connect, then flash off, or you get a "runtime" error, or you get passed the login, but Anzio disappears, there are several possibilities:

• The host has a user limit in effect
• The host name or address is wrong
• The port you are trying to connect to at the host is incorrect
• The default file is corrupt
• You have selected the wrong terminal type for your host login or your host application
• A router with port forwarding is limited to a single user and already in use
• The login you used is limited to one connection and is already logged in

For any of these, check to make sure you have set up Anzio correctly for your host connection (correct port, correct host name or IP address, correct terminal type and correct login). If all else fails, you can try clearing out the default file for Anzio and reset the startup settings:

1) Look under the Windows Start menu and All Programs for the Anzio folder. Inside this folder you should see the item "AnzioWin (new connection)" or "Anzio Lite (new connection)". Run the appropriate menu item to start Anzio without a default file.

2) If Anzio was working but is not now, try renaming or deleting the file "anziowin.def" located in the same directory as the executable. By doing this you will have to re-enter all your initial values, but it should clear up the bad record.

3) You can also accomplish the same thing as above by starting AnzioWin or Anzio Lite from the Start:Run dialog by entering:

c:\anzio126\anzio32.exe none
        or
c:\anzio126\anzio32r.exe none

The word "none" will start Anzio without a default file. You can then save the new settings over the top of the old when you exit, thereby replacing the bad default file.