The problem is that on many Windows Vista or Windows 7 systems, the AnzioWin and Anzio Lite license enters OK, but does not stay around either for the next user, or in some situations, not even for the next run of AnzioWin or Anzio Lite for the same user. This problem occurs when Windows has UAC, User Access Control, enabled and it is because of various combination of security settings. A quick solution to the problem is to run AnzioWin or Anzio Lite with elevated privileges when entering a serial number and license code for your product. To do this, follow these steps: a) Close all current running sessions of AnzioWin or Anzio Lite. b) Right-click with the mouse on top of the AnzioWin / Anzio Lite desktop shortcut and do a "Run as Administrator". c) Re-enter your license information again. Even if it does not ask for it, go to the Help menu and "Enter license" and do it once more. d) Close down AnzioWin or Anzio Lite and restart it normally. This should allow the license information to be accessed for all users with elevated privileges. Even though you may be logged in as an Administrator, this is the only way to make it stick on many Windows Vista and Windows 7 machines.

Do we offer site or concurrent licenses?

Our normal licensing for Anzio Lite and AnzioWin is a per PC license. Additionally we offer a concurrent-use license. However this requires that you have your own license management software already in place. Concurrent use license would allow you to run a specified number of Anzio Lite or AnzioWin sessions at any one time, but have the ability to install the software on an unlimited number of machines. Concurrent use licenses are 40% above the cost of a normal user license. At present we do not offer any enterprise-wide or site license options. We do offer aggressive quantity discount licenses however. If you have a specific need for more than 100 copies, give us a call for a discounted price.

Can AnzioWin and Anzio Lite run from a file server?

Yes it can. In brief, you install Anzio on the file server and then set shortcuts up on the individual PCs which are sharing the file server's disk, to point at the Anzio software. You can set up individual default files (if you do, reference them on the shortcut command line, i.e. \anzio126\anzio32.exe my.def) or let Anzio use its common default file (anziowin.def for both AnzioWin and Anzio Lite), by just referencing the executable. In this last case, you may want to make anziowin.def a read-only file to prevent one user from changing settings. As for entering a serial number/activation code for each workstation, this may not be necessary. We do have a method of accessing a global license entry - call or email us for more information. Note that AnzioWin and Anzio Lite are licensed on a per-workstation base, a single license for each node accessing it from a terminal server, not one license per server, but one license per workstation.

My company has been using version 12.6 and now I see version 15. Did we miss a release?

You did not miss a release. In October 2003, Rasmussen Software released a major revision of AnzioWin and Anzio Lite. However, due to our international community of users, versions 13 and 14 were not released. Version 15 is what we started shipping after version 12.7.

My serial number / activation code says it is invalid.

First, make sure you have the right version of the program and the right program. A serial number and activation code for Anzio Lite 15 will not work with Anzio Lite 16. Likewise a serial number and activation code for Anzio Lite will not work with AnzioWin.

Second, if you are running on Windows NT, Windows 2000 or Windows XP and your program continues to tell you it is a demo or continues to show the opening splash screen with the countdown, even after entering the registration information correctly, then try logging in as an "Administrator" and then installing Anzio. Limited and restricted users may not have write permissions for the Windows registry.

If you are running on Vista, Windows 7, or Server 2008, try running Anzio "elevated"; that is, "as administrator". To do this, right-click on the desktop icon, then select "Run as administrator". Note that this is different from running as a user with administrator privileges.

Lastly, "Reg error" or "Registry error" indicates that either the user you are logged in as does not have Windows registry "write" permissions, or the registry is locked in some manner.

If you are running as a restricted user, try logging and entering the license information under an Administrator login.
If you are using remote registries, be sure you have permission to do this task; you may have to do this from your domain controller or server as Administrator.

Do you offer site or concurrent licenses?

At present we do not offer any enterprise-wide or site license options. We do offer aggressive quantity discount licenses however. If you have a specific need for more than 100 copies, give us a call for a discounted price.

How can I move Anzio to a new PC?

If you are adding a PC, you probably need to buy an additional license. Every PC that runs Anzio needs a license. You can order additional licenses for Anzio Lite or AnzioWin by contacting your reseller, or through our online order form.

If you are replacing a PC that died, reinstalling Anzio onto a repaired or restored PC, or moving a license away from a PC that will no longer be used for Anzio, you can simply install the old license (activation) code.

Note that if you are moving to a newer Windows, you may need to update your Anzio to a later version in order to be compatible. In particular, Windows 7 requires Anzio 16.2 or later. You can order updates online.

I lost my license activation code. What can I do?

You can contact us to look up and send you your license information. We will need the company name it was purchased under. If you have the serial number, please provide that. If you know you purchased through a reseller, please provide that information.

However, we would encourage you, in this situation, to purchase an update to the current version. For Anzio Lite, one copy is only $20. In fact, if you have moved to a Vista or Windows 7 PC and you had a license earlier than 16, we will require you to update, as earlier versions of Anzio are not supported on these later versions of Windows.

You can order updates online. Be sure to indicate that they are updates.