All Frequently Asked Questions - Faxing

Problems sharing a modem & fax

How do I setup a drop shortcut to fax?

How do I setup faxing and default fax?

How do I include attachments with my fax?

Problems sharing a modem & fax

Within the later releases of Anzio Lite and AnzioWin, we support both modem connections (over TAPI) and direct serial connections (direct to the modem). Most recent fax software uses TAPI to talk to the modem. Trying to connect serially to the modem will detect that the modem is in use or unavailable (since the TAPI Windows drivers have it in use). Set Anzio to use Modem (TAPI) rather than serial and the problem should be solved. TAPI is also what is used by Internet (dial-up networking) software and it can co-exist with the fax software, as can Anzio when set the same way.

How do I setup a drop shortcut to fax?

Through the Print Wizard user interface you can define "print profiles". These "print profiles" decide what to do when processing a job with a profile, including the ability to fax. When you define the profile, the user interface will ask you if you want to create a desktop shortcut. If you answer yes, you will end up with a desktop icon that you can drag and drop files on that will then get faxed.

If you want to manually set up a shortcut, you can do so by including the profile name on the command line, or target line, for the shortcut:

C:\Program Files\Printwiz30\printwiz.exe /profile=myfaxprofile.profile

You can take this further by setting up the drag/drop profile to do one of the following:

Always fax to a specific number
Include specific fax information, such as the subject, notes line and attachments
Always ask where to fax to

You can then open up your Windows Explorer or other file applications and drag a file from there and drop it on this shortcut to fax as you need.

How do I setup faxing and default fax?

From the Print Wizard user interface, under the Tools menu, you can set up faxing and the default fax method to use. Check mark the default fax method that you want as the default. You can usually determine if any fax software is loaded by looking at your Control Panel : Printers and Faxes to see if any fax drivers are available (as an example a printer driver called "fax" on Windows XP and later is usually referred to by us as "fax32", whereas one called "WinFax" or "WinFax (Photo Quality)" is usually Symantec's WinFax Pro).

How do I include attachments with my fax?

Attachments for fax software may depend a lot on whether you have any associated application that can print the file and you would need to have a fax printer driver available. As an example, in order to fax a .DOC, you would need to have Microsoft Office or Microsoft Doc Viewer or some similar application installed that can print .DOC files. The fax software would then use this application to render and fax the file.

Attachments can be browsed for and specified when using the Fax Form input screen available when no fax number is provided (through both the user interface and the Print Wizard engine), or by specifying it on the command line for the Print Wizard engine:

printwiz.exe /x5015555555 /ac:\temp\file.doc myfiletofax

Different behaviors may be noticed with different fax software and that software may or may not support faxing attachments. Contact us for more information.