Print Wizard Frequently Asked Questions - Installing and Uninstalling

This is an issue that appears ONLY in Server 2003. It is an issue with Anzio Lite v. 16.2, AnzioWin v. 16.2, and Print Wizard v. 3.3. It is a problem with a security feature called DEP. The way our programs do their online registration causes a conflict with this feature in Server 2003. Here's how to solve the problem: 1) Log on with administrative privileges. 2) Go to the Control Panel, System item. 3) Click on the Advanced tab. 4) Under Performance, click Settings. 5) Click on the "Data Execution Prevention" tab. 6) Click on the "Add..." button. 7) Navigate to the program that will be doing the registration. Assuming standard installation locations: For Print Wizard: c:\program files\printwiz30\pwui.exe For Anzio Lite: c:\program files\anzio16\anzio32r.exe For AnzioWin: c:\program files\anzio16\anzio32.exe 8) Click "OK" on everything. 9) Try again to register.

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Normally, a web object such as WēPO is installed on client PC's as needed by simply clicking on the component on the web page. However, today's security is an issue and even though the WēPO product is signed and trusted with an Authenticode signature, people still worry.

 

You can install the ActiveX object before hand and avoid having to set and reset Internet Explorer security. From our web site you can download either the .OCX or the .CAB file for Print Wizard OCX, also called WēPO. You can download either one, though manual installation of one is easier than the other. The .CAB will contain the Authenticode signature and the .OCX file, while the .OCX is the actual ActiveX control to install.

If you download the .CAB, you need to extract out the .OCX file from it. On Windows 2000/XP you can do this by bringing up Windows Explorer, click on the .CAB file and "explore" it. Then right click on the PWButtonXControl1.ocx file and "extract" it.

Once you have the .OCX, do a Start : Run and enter the following to install (register) it:

regsvr32 PWButtonXControl1.ocx

To uninstall (unregister) it, do

regsvr32 -u PWButtonXControl1.ocx

To do this automatically you could set up a small batch file to do the work or burn it to a CD with an autorun if needed, as the regsrv32 will act like an install and copy the .OCX from where it is to where it needs to be for Windows.

For future releases, we will be also making available a self-install copy of the program.

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You can download the Print Wizard installation program from our web site, or order it on CD. Run the setup program in order to install Print Wizard on your Windows PC. It is as simple as that.

Setting up Print Wizard may involve a little more time however. You do need to know what you are going to be using Print Wizard for and how you will be printing through it. There are also numerous examples included that will help you determine what Print Wizard is capable of.

When you run the install program, you end up with a desktop icon for Print Wizard. This is the user interface and will give you the opportunity to set it up the various options available, include the services you may want to run.

Refer to the Print Wizard manual for more information on using Print Wizard and Print Wizard services.

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Below is some information on setting up WēPO both at the server and for the client PC. Additional information can be found in other knowledgebase articles on Print Wizard and WēPO and in the various user manuals.

At the PC

Normally, a web object such as WēPO is installed on client PC's as needed by simply clicking on the component on the web page. However, today's security is an issue and even though the WēPO product is signed, PCs may not allow it to be downloaded and installed automatically.

You can install the ActiveX object before hand and avoid having to set and reset Internet Explorer security. From our web site you can download either the .OCX or the .CAB file for Print Wizard OCX, also called WēPO. You can download either one, though manual installation of one is easier than the other. Both contain the Authenticode signature. The .OCX is the actual ActiveX control to install, whereas the .CAB file is compressed into a Windows "cabinet" file.

If you download the .CAB, you need to extract out the .OCX file from it. On Windows 2000/XP you can do this by bringing up Windows Explorer, click on the .CAB file and "explore" it. Then right click on the PWButtonXControl1.ocx file and "extract" it.

Once you have the .OCX, do a Start : Run and enter the following to install (register) it:

regsvr32 PWButtonXControl1.ocx

To uninstall (unregister) it, do

regsvr32 -u PWButtonXControl1.ocx

To do this automatically you could set up a small batch file to do the work or burn it to a CD with an autorun if needed, as the regsrv32 will act like an install and copy the .OCX from where it is to where it needs to be for Windows.

For future releases, we will be also making available a self-install copy of the program.

At the Host

In order for a client to download the WēPO ActiveX module, you still need to have it referenced somewhere from your web site. If you are running a licensed version of WēPO, you can include the license information and the download location in your web page script that calls this ActiveX. Check out our examples on our web site to get an idea of how to integrate this in at the server side.

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WēPO is an add-in, ActiveX module for web pages. These are stored within the Windows directory in different locations (depending on your release of Windows and whether the user has administrative permissions).

The first place to look is in the Internet Options (under the browser's Tools menu item or in the Control Panel). Under the Programs tab, you can click on "Manage add-ons" and from here disable it and update it.

Likewise, you can un-register the product and then update it through the web site in question. Check the WēPO documentation for more information.

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Print Wizard version 4 is supported on Windows XP and later, including Vista and Windows 7.

Print Wizard version 3 through 3.3 is supported on Windows XP and later. However, for Vista and Windows 7 we require you to be on the latest release of 3.3.

Print Wizard is a 32-bit program. It will run fine on either 32-bit or 64-bit versions of the above platforms.

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