Anzio

If you are on a PC that has connected before from the same location, to the same host system, the problem is almost certainly outside of Anzio. The server (host system) you're trying to connect to may be down. A new firewall may have been installed, either on your PC or at the host end.

If several PCs in your office stop connecting to the same host system, it is even more likely that the problem is on the server. See above.

You can contact us to look up and send you your license information. We will need the company name it was purchased under. If you have the serial number, please provide that. If you know you purchased through a reseller, please provide that information.

If you are adding a PC, you need to buy an additional license. Every PC that runs Anzio needs a license.  You can order additional licenses for Anzio Lite or AnzioWin by contacting your reseller,  through our online order form, or calling us at 503-624-0360.

Keyboard remapping is done through AnzioWin. While Anzio Lite does not support remapping itself, it can use a remapped keys file. So you would need at least one copy of AnzioWin to do the remaps and then distribute the modified key file to the Anzio Lite users.

AnzioWin key remapping is done similar to setting up macros. See our various support documents and knowledgebase articles for more information.

Our normal licensing for Anzio Lite and AnzioWin is a per PC license. Additionally we offer a concurrent-use license. However this requires that you have your own license management software already in place. Concurrent use license would allow you to run a specified number of Anzio Lite or AnzioWin sessions at any one time, but have the ability to install the software on an unlimited number of machines. Concurrent use licenses are 40% above the cost of a normal user license.

Winsock error code 10022, it is kind of a catch-all for unknown problems. If this is a new machine or you have recently installed or updated any internet security software, the problem is most likely related to the personal firewall they turn on. Windows Firewall is not usually the problem because by default it does not block outbound traffic, just inbound traffic, whereas others block both. While you may be able to "ping" the host, do normal web access and even use Windows "telnet", the security suite's firewall software may be preventing access for any other program.

There is an increasing number of printers and printer drivers hitting the market for Windows. Also, there are an ever-increasing number of applications which manipulate the printer driver. While we do attempt to support all options, we have found that certain applications "mess" with the printer control record causing Anzio's setup to become corrupt. Once the default file becomes corrupt, there are two possible fixes.

These errors are from your WinSock software and usually represent either a network problem or a misconfiguration in the windows TCP/IP setup (go to Control Panel : Network). A complete list can be found at Sockets.Com Winsock Error Descriptions. All other errors can be found in the Anzio manuals, README files or on-line documentation.